Privacy Policy
Your data privacy matters to us. Here's how we handle your personal information with complete transparency.
This Privacy Policy is effective as of January 1, 2025, and was last updated on December 15, 2024.
Information We Collect
When you work with LedgerApp Studifyna, we collect information that helps us provide better mobile app testing and debugging services. We're straightforward about what we gather and why we need it.
- Contact information including your name, email address, phone number, and business address
- Project details about your mobile applications, including app specifications and testing requirements
- Technical information about devices and systems used during our testing processes
- Communication records from emails, phone calls, and project meetings
- Payment information processed through secure third-party payment processors
- Website usage data when you visit ledger-app.co.com, including pages viewed and time spent
How We Use Your Information
Your information helps us deliver quality testing services and maintain professional relationships. We use collected data for legitimate business purposes only.
Service Delivery
We use your project information to perform thorough mobile app testing, identify bugs, and provide detailed reports. This includes analyzing app performance across different devices and operating systems.
Communication and Support
Contact information allows us to discuss project requirements, share test results, and provide ongoing technical support. We maintain communication records to ensure consistent service quality.
Business Operations
We process payment information for billing purposes and maintain project records for quality assurance and potential future reference.
Information Sharing and Disclosure
We don't sell your personal information to anyone. Period. However, there are specific circumstances where we may share information:
- With trusted third-party service providers who help us deliver testing services, under strict confidentiality agreements
- When required by law or to comply with legal processes, court orders, or government requests
- To protect our rights, property, or safety, or that of our clients and the public
- In connection with business transfers, mergers, or acquisitions, with appropriate data protection measures
- With your explicit consent for specific purposes clearly communicated to you
Any third parties we work with are carefully vetted and required to maintain the same level of data protection we provide.
Data Security and Protection
We take data security seriously and implement multiple layers of protection to safeguard your information.
Technical Safeguards
Our systems use industry-standard encryption for data transmission and storage. We maintain secure servers with regular security updates and monitoring. Access to client data is restricted to authorized personnel only.
Physical Security
Our offices and equipment are secured with appropriate physical access controls. Testing devices and storage media are handled according to strict security protocols.
Personnel Training
All team members receive regular training on data privacy and security best practices. We maintain confidentiality agreements with everyone who has access to client information.
Your Rights and Choices
You have several rights regarding your personal information, and we're committed to honoring these rights promptly and transparently.
Access and Correction
You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We'll provide this information within 30 days of receiving your request.
Data Deletion
You may request deletion of your personal information, subject to our legitimate business needs and legal requirements. We'll explain any limitations and work with you to address your concerns.
Communication Preferences
You can opt out of non-essential communications at any time. However, we may still need to contact you about active projects or important service updates.
Data Retention
We retain your information only as long as necessary for legitimate business purposes or as required by law.
- Active project data is maintained throughout the project duration and for 12 months afterward for support purposes
- Contact information may be retained for up to 5 years to maintain business relationships and provide future services
- Financial records are kept according to applicable tax and accounting regulations, typically 7 years
- Website usage data is typically retained for 24 months for analytics and improvement purposes
When information is no longer needed, we securely delete or anonymize it according to industry best practices.
Cookies and Website Technologies
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site.
Types of Cookies We Use
Essential cookies help our website function properly. Analytics cookies help us understand visitor behavior and improve our site. We don't use advertising or tracking cookies from third parties.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
International Data Transfers
LedgerApp Studifyna operates primarily within the United States. If we transfer data internationally for any reason, we ensure appropriate safeguards are in place to protect your information according to applicable privacy laws.
Any international transfers comply with relevant data protection regulations and include appropriate contractual protections.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you by email or through our website.
We encourage you to review this policy periodically to stay informed about how we protect your information. The effective date at the top of this policy indicates when it was last updated.
Privacy Questions or Concerns?
We're here to address any privacy-related questions or concerns you may have.
Email us at: info@ledger-app.co.com
Call us at: +1 (970) 582-0069
Mail us at: 8101 AZ-69 Ste D, Prescott Valley, AZ 86314, United States
We typically respond to privacy inquiries within 2-3 business days.